Wednesday, 7 December 2011

QSL-tenders, Will the complaints against QSL never end?


They have a website that offers a free trial to a tender list service. Most of these tenders are available free anyway, but honest and sometimes new small business people look at these site’s to try generate more business.
During the trial process you are led through a series of pages where it says, free, free, free, no credit card of financial details are entered so you feel asif its risk free. The real terms are hidden from view and there is an innocuous and ambiguous line that states them – a truly misleading website…
The trap is that if you don’t cancel the subscription during the 4 weeks you are liable to a full year’s subscription- £700 – £2500 +
Most of the setup emails get spammed, some people don’t read or see the terms and say 5 out of 10 people forget to end the trial. What happens then is an invoice for the full amount arrives soon after the trials expire, they don’t contact you within the trial period or speak to you at the end, just let it over run, and sting you.
They then threaten legal action, bully and intimidate people, they don’t care a damn about customers.
They are putting people out of business and I am one of those people who are struggling to makes ends meet. I now have now an invoice for £1000 for a service I never used only within the free trial period, never wanted, never could afford at those prices and who wasn’t fully aware of the terms and conditions – but because you ticked a box then you are bound.
Please do something to help, there are countless web forums where people are in ruins over being taken for large sums of money from a service and company that doesn’t care about its customers. They just try catching people with the free trial and they using strong arm, threatening tactics to get their money back, it is a Scam.

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